If for any reason you do not love your items (including Sale and Clearance), they can be returned at any time! You may exchange or return merchandise purchased online by mail.

Complete the Exchange and/or Return section of the form that came with your order.

• • • 1. • Remember to include payment to cover any price difference on an exchange
           
         • If you received your item as a gift, check "I am returning a gift" and provide YOUR shipping information.
         • Prepare your package for shipment
           
           • Box or bag your items and paperwork. Be sure to remove any old labels if you are recycling a package. Please allow us up to 14 days to take care of your request from the time we receive it.
           • Choose a prepaid, insured, traceable delivery service and return to :3005 Pandosy Street, Kelowna, BC V1Y 1W3 CANADA
             
           • RETURN TIMELINES:
             

           • Within 30 days of purchase, refunds will credit back to the original payment method

           • If you paid with a gift card, you will receive a merchandise credit to be used on-line or in our Kelowna boutique.
             

           • After 30 days, we?ll issue your refund as a merchandise credit to be used on-line or in our Kelowna boutique.  

           • All returned goods MUST BE RECEIVED WITHIN 45 DAYS.
             

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